Paratransit Fares and Tickets

Valley Transit II ADA Paratransit service for people with disabilities, who are unable to use the fixed route bus system. This service is provided under the requirements of the Americans with Disabilities Act.

Service is administered by Valley Transit, with service provided, under contract, by Running, Inc. 

VTII, Paratransit

Valley Transit II ADA Paratransit Fares

Must be certified to use this service

Click here for more service description and certification information. 

Exact fare or ticket required.

Weekend service is available to ADA cardholders only.

Monday – Saturday BASIC $4.00
Monday – Saturday PREMIUM $6.00
Sunday Service $11.00
Sheet of 10 BASIC tickets $40.00
Sheet of 10 PREMIUM tickets $60.00



The Connector Fares

Click here for more information about The Connector service.

Exact fare required. Drivers cannot make change.

Service Area  

The Cities of Appleton, Kaukauna, Menasha, and Neenah; the Villages of Combined Locks, Fox Crossing, Kimberly, and Little Chute; and those parts of the Towns of Buchanan, Grand Chute, Harrison, Kaukauna, Neenah, and Vandenbroek that are within 3/4 mile of the fixed route system.


Service Hours   

Traveling TO The Connector Zone $4.00
Traveling FROM The Connector Zone $4.00
Traveling WITHIN The Connector Zone $6.00
Monday – Friday     5:30 a.m. to 10:30 p.m. 
Saturday 7:30 a.m. to 10:30 p.m.
Sunday 7:30 a.m. to 2:00 p.m. 
Service is not available on major holidays.


Certification Requirements  

To use Valley Transit II because of a disability, individuals must first be issued an ADA Certification Card. 

A qualifying disability, whether it be physical or cognitive, permanent or temporary, must prevent the use of the fixed route system for some or all trips. When possible, the fixed route system should be used instead of Valley Transit II.

Click here for more information on how to obtain ADA Certification

Types of Trips  

There are two types of services: 

  • Basic – Door-to-door
  • Premium – Premium service is required when; the vehicle will be left unattended for a substantial amount of time, the vehicle is out of the driver’s sight, or when assistance is requested beyond the first doorway.

This service is not meant for emergency or urgent medical care transportation.  Passengers eligible for medical assistance reimbursement should use specialized medical transportation.

Click here for more information on how to schedule a trip. 

Fare Information 

One-Way Fares: 

Monday – Friday BASIC        $4.00 
 Monday – Friday PREMIUM     $6.00 
 Sunday Service $11.00 

Sheets of 10 Basic or 10 Premium Valley Transit II tickets can be purchased from Valley Transit ticket outlets or by mail from Valley Transit.

Reminder: Exact cash fare or ticket is required for all trips. Checks are accepted. A certified rider may be accompanied by one guest or companion who must pay a $4.00 fare. 

Sunday Fares: Passengers can use a combination of tickets plus cash or cash only.  

Click here for a printable brochure