Ride Valley Transit with WisGo, Powered by UMO!
COMING SOON
WisGo is Valley Transit’s new payment system designed to make riding easier and more convenient. This page will be updated as new project information becomes available. Please check back regularly for updates.
Here’s what you can look forward to as we transition to this new payment system.
Spring 2025
Validators for the WisGo system will start being installed on Valley Transit buses.
Summer 2025
We’ll be out in the community helping you get ready for WisGo. Whether it’s learning how to download the app, getting a WisGo card or transferring your current fares, we’ll make sure you have all the support you need.
Fall 2025
WisGo will officially become the accepted way to pay for your rides on Valley Transit buses.
FAQs
What is WisGo?
WisGo, powered by UMO, is a convenient fare payment system coming soon for Valley Transit riders. With WisGo, riders can pay their fares easily using either a mobile app or a reloadable card.
How does WisGo work?
WisGo uses validators installed on buses to process payments. Riders can tap their WisGo card or scan their mobile app when boarding. The system then deducts the fare automatically, so you don’t have to carry cash or exact change.
What are the new devices being installed on Valley Transit buses?
The new devices being installed on Valley Transit buses are WisGo validators. These devices will enable the new fare payment system and prepare transit vehicles for the upcoming launch.
Can I still pay with cash if I prefer?
Yes! Cash payments will still be accepted on buses. However, WisGo offers a more streamlined and faster payment option for riders who prefer contactless fare payment.
When will WisGo officially go live?
The WisGo fare payment system will officially launch in the fall of 2025. Starting then, riders will be able to fully use the new payment methods for a faster and more convenient transit experience.
What should I do to prepare for WisGo?
Stay informed by following our website and social media channels. You’ll find the latest updates, step-by-step instructions, and details about community events where you can get help setting up your WisGo account. Our goal is to make the transition easy for everyone!
How do I get started with WisGo?
Keep an eye on our website and social media channels for updates on how and when you can get started with WisGo! We’ll share everything you need to know to ensure a seamless and hassle-free transition. Stay tuned!
How will Valley Transit help riders get ready for the new WisGo system?
Throughout the summer, Valley Transit will be actively engaging with the community. Our team will be out and about, helping riders learn how the WisGo system works, transferring existing fares and assisting with setting up WisGo cards or downloading the app. We’re here to make sure everyone is ready to use the system with confidence!